What if you didn’t know which download format would work best with your device? What if you had a question about eBook Bucks, the Buy-10-Get-1-Free program, or the Wish List? What if you encountered a problem downloading one of your ebooks?
Would you know where to find answers and assistance? If the answer is “no”, then it’s time you learned about the “Help” support ticket system!
How To Get Help
To access the Help system, you’ll need to login to your All Romance account. Click on the ...more
Digimonkey hears from customers on a regular basis who find themselves locked out of their account because they’ve changed email addresses due to a move, spam or hacking, but failed to update their All Romance account to their new email. Not fun!
To avoid the resulting frustration, Digi’s put on her myth-busting boots so she can give you the facts about email addresses and your All Romance account.
When you change email addresses, you should open a new account
Not true! In fact, opening more ...more
One of the great advantages of ebooks is that they can be purchased and read using a multitude of electronic devices, including tablets and smartphones. That means you can feed your ebook obsession even when you’re on the go!
However, portable devices generally have less screen real estate than their computer cousins, which is one reason All Romance has a special mobile site that’s optimized for those smaller screens. It loads very quickly and has fewer linked objects, which makes shopping and downloading using a touchscreen ...more
The modern world seems to be full of security these days — for houses, in airports, on personal computers…the list is endless. In fact, even some of Digimonkey’s ebooks have security!
The first time she purchased an ebook and saw download links that said Secure Adobe and Secure Adobe Epub and scary error messages that said things like “Reader not installed” and “unable to download”, Digimonkey didn’t feel very secure at all.
Well, Digimonkey took a couple of deep breaths (which she highly recommends!) and then she ...more
Everyone enjoys being the best at something, whether it’s singing arias, hitting home runs or spitting watermelon seeds for distance. And even if we’re not personally the best at something, it’s still fun to watch those who are. How else do you explain the popularity of sports championships, awards shows and reality TV competitions?
And on All Romance/OmniLit, we have our own top runners in the form of Best Sellers, Top Rated and Staff Picks!
All Romance & OmniLit Best Sellers
The Best Seller lists can ...more
One question that Digimonkey hears on a fairly regular basis is, “Why does All Romance list a Word Count for the books they sell, rather than a Page Count?” Very good question, and Digi has a little story that will provide you with the answer.
In the days before ebooks were born, back in the dark ages when humans lived without the benefit of personal computers, tablets and – gasp! — cell phones, Page Count was a very easy thing to define because all books were ...more
Spanish. French. Italian. German.
Previously, books offered in these languages would appear mixed in with English titles in search results and category listings, making them difficult to locate. But no more! With the new “Search Language” settings in the Customer Profile and the “Filter by” sort option for search results and category listings, you can quickly find out if books are available in these languages for your chosen Category/Search.
This means no more accidental purchases of books in languages you can’t read. For those seeking books in ...more
Digimonkey fondly recalls a time in her not-too-distant past when the only password she had to remember was the one that gained her entrance into the Little Monkeys playhouse in grade school. Ah, those were simpler times.
In the Adult Monkey world, there are dozens of passwords to remember, and those passwords provide access to virtually everything, including your All Romance eBooks account! But with so many different passwords, it’s easy to forget which one unlocks the wonders of your online ebook Library. When that happens, ...more
It’s official! You’re a publisher, you’ve created a publisher account on All Romance/OmniLit and now you’re ready to begin uploading your ebooks to the site. But how exactly do you go about doing that?
First, you’ll need to login to your publisher account by selecting the Publisher/Authors link in the upper right hand corner of the website header. Enter your username and password, select your Login Type (publisher) and click the Login button.
This will take you to the Publisher Maintenance page. Now that you’re logged in, ...more